au furniture, american upholstery by american leather

Our Warranty

Lifetime Frame & Suspension, Everything Else Five Years

Au Furniture provides a limited lifetime warranty on the frame and suspension of our furniture. AU also warrants furniture to be free of defects in workmanship and materials, other than frame and suspension, for five years from the date of purchase. All sleeper and recliner mechanisms are warrantied for five years from date of purchase.

Defects in workmanship and materials are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or altering the appearance of the piece substantially. This warranty applies under conditions of normal usage and does not apply to defects resulting from misuse, accidents, negligence or normal wear.

If a defect is found in the product, AU will repair or replace, at its option, the defective workmanship or material. AU reserves the right to arrange local repair, and the cost of packing and shipping to and from factory is not covered by the warranty unless expressly arranged by AU. Our warranty is nontransferable. In the unlikely event that a warranty concern does occur, the original owner should make claims through the retailer where the product was purchased, or through a retailer authorized by AU. A dated sales receipt, or other proof of purchase, should be submitted at this time.